Your dedicated portal is only accessible to users who have been issued with a username and password. Without a verified account you cannot log in and view the uploaded content (unless it has been publicly shared - see Customised Privacy below). Passwords can be reviewed and changed at any time, giving you full control of access to your portal. New user accounts will not be issued without the point of contacts consent, preventing unauthorised access.
In order to minimise data loss in the unlikely event of a security breach, all data is encrypted at rest preventing visibility. When viewing the video and route during playback a shared access token (SAT) is issued. The SAT provides access to the data for a limited amount of time before the token expires and a new one must be issued in order to access the data. This minimises the risk of a file being shared and accessed by hackers.
There are occasions where you may want to share a video outside of your organisation, for example, with a client or third party. Rather than having to set up a new user account we allow users to set the privacy of individual videos. Videos can be set to private, visible by those with a user account or public using the tools available on the Activity Feed. This allows you to fully customise who has access to which videos, giving you peace of mind that your videos are secure.
Security Roles and Groups
The RouteShoot platform supports security roles allowing certain users, such as administrators, access to data and tools which you may not want everyone to have access to. We also support the ability to create groups, so if, for example, you want a team of users to have access to each others videos, we can create a group allowing them to share what they have been uploading with each other.